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Delivering Precision and Excellence in Telecommunications Testing

At EAK Communication, our Quality Assurance (QA) and Quality Control (QC) services are designed to ensure the highest standards of performance and reliability for your telecommunications and IT systems based on German brand, PIXIP.Net . Our specialized services cover a range of testing and assurance activities, tailored to meet the diverse needs of your operations.

​ Active End-to-End Testing

Ensure the seamless operation of your telecommunications network with our comprehensive active end-to-end testing services. We simulate real-world conditions to evaluate the performance and reliability of your entire network infrastructure.

  • Network Performance Evaluation: Assessing the end-to-end performance of your network to ensure it meets required benchmarks and handles real-world traffic efficiently.

  • Issue Identification: Detecting potential issues across the network, from core to edge, to ensure consistent service delivery and minimize downtime.

  • Optimization Recommendations: Providing actionable insights to optimize network performance and enhance user experience.​

2

Revenue Assurance

Protect your revenue streams and ensure accurate billing with our revenue assurance services. We focus on identifying and rectifying discrepancies in billing and revenue management.

  • Billing Accuracy Checks: Verifying the accuracy of billing processes and ensuring that all charges are correctly applied and invoiced.

  • Fraud Detection: Identifying and mitigating potential fraud risks to protect your revenue from losses.

  • Revenue Leakage Prevention: Implementing measures to prevent revenue leakage and ensure that all potential revenue is captured.

3

Customer Experience Management

Enhance customer satisfaction and loyalty with our customer experience management services. We assess and improve the overall customer journey and service quality.

  • Experience Evaluation: Measuring and analyzing customer interactions and experiences to identify areas for improvement.

  • Feedback Collection: Gathering customer feedback through surveys and other channels to understand their needs and expectations.

  • Service Improvement Plans: Developing strategies to enhance service delivery and address any identified issues.

4

Drive Test and Walk Test

Assess the quality of your network coverage and performance with our drive test and walk test services. We provide detailed insights into signal strength and network reliability in various environments.

  • Drive Testing: Conducting extensive drive tests to measure network coverage, signal strength, and performance across different geographic areas.

  • Walk Testing: Performing walk tests in indoor environments to evaluate signal quality and network performance in buildings and other structures.

  • Coverage Analysis: Providing detailed reports and recommendations based on test results to improve network coverage and performance.

5

Test Call Generator

Simulate real-world call scenarios with our test call generator services to ensure your telecommunications systems perform reliably under various conditions.

  • Call Simulation: Generating test calls to evaluate system performance, call quality, and handling capacity.

  • Issue Detection: Identifying potential issues in call setup, quality, and connectivity through simulated call scenarios.

  • Performance Benchmarking: Assessing system performance and reliability based on test call results.

6

IPDSL Connectivity Testing

Ensure the reliability and performance of your IPDSL (Internet Protocol Digital Subscriber Line) connections with our specialized testing services.

  • Connection Testing: Verifying the integrity and performance of IPDSL connections to ensure stable and high-quality service.

  • Speed and Latency Analysis: Measuring connection speed and latency to assess performance and identify potential issues.

  • Troubleshooting: Identifying and addressing any connectivity problems to ensure optimal performance.

7

Outbound Roaming Testing

Ensure seamless connectivity and high-quality service for outbound roaming with our comprehensive testing services.

  • Roaming Functionality Testing: Evaluating the performance and reliability of roaming services in various international locations.

  • Service Quality Assessment: Measuring call quality, data speeds, and connectivity while roaming to ensure a positive user experience.

  • Issue Resolution: Identifying and resolving any issues related to outbound roaming to enhance service reliability.

Why Choose EAK Communication for QA/QC Services?

  • Comprehensive Testing: A wide range of testing services designed to ensure optimal performance, reliability, and quality in telecommunications systems.

  • Expert Team: Skilled professionals with extensive experience in telecommunications testing and quality assurance.

  • Proactive Approach: Early detection and resolution of issues through detailed testing and analysis.

  • Customized Solutions: Tailored testing services to meet the specific needs of your operations and enhance overall performance.

Get in Touch

Ready to optimize your telecommunications systems and ensure the highest quality? Contact EAK Communication today to discuss your QA/QC needs and learn how our services can benefit your organization.

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